Frequently Asked Questions

We offer studio's, one-bedrooms, two-bedrooms, three-bedrooms, and Penthouse floorplans. 

We are currently offering 12 through 18 month lease agreements and offer shorter term leases upon approval. 

Yes, we are pet friendly! 

Certain studio floorplans will have small furniture items featuring a Murphy Bed. All other homes are unfurnished and furnished home options are provided through Cort Furniture Rentals.

Yes, renter's insurance is required for all lease holders. 

Our community offers an exceptional collection of amenities designed to elevate your lifestyle and bring convenience, wellness, and connection right to your doorstep. Residents can enjoy the convenience of Jo’s Coffee located in the ground-floor lobby, a two-story Technogym-powered fitness center, yoga studio, and poolside fitness lawn. For work and productivity, we offer coworking spaces, conference rooms, and WeWork-style office suites available for lease, along with building-wide Wi-Fi that keeps you connected from the garage to your apartment home. Relax and unwind at our two pools, penthouse terrace with a firepit, or the penthouse lounge and library. Pet owners will love the outdoor dog park and on-site dog spa, while additional conveniences include EV charging stations, a bike room, rideshare lounge, catering kitchen, 24/7 concierge services, and men’s and women’s locker rooms complete with towel service.

All applications are completed online and can be found by going to the "Apply" button on the top right of our website. 

Applications can take up to 24 to 48 hours after an application has been fully submitted. 

Yes, all application can be fully completed remotely. 

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We are located at 1104 Sabine Street, Austin, TX 78701. Main lobby doors can be found on Sabine Street and Garage Entrance can be found on 11th Street. 

Mathews Elementary School
Public Elementary School, Grades PK - 5, 2.3 mi ~ 9 min drive

Kealing Middle School
Public Middle School, Grades 6 - 8, 0.9 mi ~ 5 min drive

The University of Texas at Austin International High School
Public High School, Grades 9 - 12, 1.1 mi ~ 6 min drive

University of Texas Austin
Public University, 1 mi ~ 13 min walk

Yes, we are close to CapMetro bus routes, MetroRail connections, bike-share stations, and downtown transit stops, making it easy to get around Austin without a car. The walkable downtown location also makes biking, walking, and rideshares very convenient.

​Many tech offices, downtown businesses, and government buildings are within a 5–15 minute distance or short drive. You’re also close to shopping areas like East 6th, South Congress, and The Domain. For entertainment, you’re steps from live music venues, restaurants, bars, Waterloo Park, and Moody Amphitheater, making the area highly active.

Parking rent is not included in the Base Rent listed. However, residential parking is accessible as a rentable amenity. 

We have a onsite parking garage with direct elevator access in the community. 

Resident parking is a rentable amenity. All reserved spaces will be assigned parking spaces selected by the resident, depending on availability. 

Guest parking is not provided in the residential garage, but your guest(s) can utilize street parking or pay to park during the hours permitted by the city. 

Yes, our community offers 24/7 emergency maintenance. 

Maintenance requests can be submitted through your resident portal or by contacting the office directly to request service. 

Maintenance requests are handled in the order they are received and are typically completed within 24–48 hours.

We strive to make your move-in experience as smooth and stress-free as possible by offering a fully online application and move-in process. All resources, information, and next steps are easily accessible to help you feel prepared and confident for your upcoming move and transition.

Yes, we offer onsite transfers once you have reached 90 days of residency. 

We aim to send renewal offers 75–80 days before your lease expiration date so you have plenty of time to review your options. Renewal rates and offers are based on current market conditions at the time the offer is generated.

Yes, our community offers pre-installed AT&T fiber optic internet managed through a third-party provider, WhiteSky. This service is included in your standard monthly fees and also provides complimentary community-wide Wi-Fi access throughout the property.

Yes, payments can be easily made through the resident portal using an ACH bank account, debit card, or credit card, and you also have the option to set up automatic payments for added convenience.

The homes feature smart home technology, including thermostats and washer/dryer appliances for added convenience and connectivity.

Yes, our community hosts a minimum of three resident events each month, with additional events curated to bring neighbors together and enhance the overall living experience.

Our community offers flexible co-working spaces, along with first-come, first-serve private offices and rentable office suites for a more dedicated workspace. In addition, you’ll find multiple lounges and seating areas throughout the amenity spaces designed to encourage connection and a collaborative, open community feel. Residents also enjoy access to a variety of shared and private amenities, including a fully equipped fitness center and many more amenities. 

At The Waller, what makes our community unique is the combination of luxury living, walkability, and genuine community atmosphere right in the heart of downtown Austin. Residents get the convenience of being steps away from trails, nightlife, restaurants, and entertainment while still having a space that feels elevated, welcoming, and relaxing. We really focus on creating an experience, from our amenities and resident events to personalized service, so it feels more like a lifestyle than just an apartment community.